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Shop at TeamEstrogen.com for women's cycling apparel.

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  1. #1
    Join Date
    Mar 2012
    Location
    Saskatoon, Sask.
    Posts
    345

    Merchandise returns from Canada?

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    Has anyone in Canada ordered an item from T.E. and returned it? Have you used the "Create merchandise return label" page? I'm trying to use it and it keeps rejecting my postal code.
    Queen of the sea beasts

  2. #2
    Join Date
    Apr 2005
    Location
    Vancouver, BC
    Posts
    3,936
    Just give them a call! They are super helpful.

  3. #3
    Join Date
    Oct 2002
    Location
    TE HQ, Hillsboro, OR
    Posts
    1,899
    The merchandise return label can only be used for US packages. Outside of the US, you need to affix postage.
    Susan Otcenas
    TeamEstrogen.com
    See our newest cycling jerseys
    1-877-310-4592

  4. #4
    Join Date
    Nov 2014
    Posts
    1
    Quote Originally Posted by Susan Otcenas View Post
    The merchandise return label can only be used for US packages. Outside of the US, you need to affix postage.
    I had the same situation and I used the "Create merchandise return label" and had no problems. just call them, they have super friendly customer service support.

 

 

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