This is a crock. My LBS said there was a back order/delay on getting the 165 cranks, but they never discouraged me. In the end, I got the bike about 6 weeks earlier than they had thought! It is always worth it to pay for this upgrade. On my trip to Provence, I was riding a very nice Madone from 2014. It felt almost exactly like my Silque, except for the 170 cranks. My choice was to ride this bike, or a 44cm, with the 165 cranks. The 44 cm would be too small for me, so I sucked it up. My knees have not been right since the trip, and I don't have knee problems.
This sounds like when I bought my Kuota in 2006. They built it up because the shop owner (different LBS) said the 170 cranks would "turn me into a climbing animal." This is just old fashioned male racer BS. I never stand to climb and with my 165 cranks, I do just fine for a 61 year old.
2015 Trek Silque SSL
Specialized Oura
2011 Guru Praemio
Specialized Oura
2017 Specialized Ariel Sport