Bike Options?

[WindingRoad]

I just brought it to a local shop yesterday and it is aired up and they did help me tweak things a bit more too. I dunno if you remember my friend we rode with on the beginners trail in Indy but her shock would always lock out and the lever felt like it was actually doing something when you pushed it. I know this shock doesn't do a complete lock out but from what I can tell and the shop guy could tell its not doing anything when you adjust the lever.

Is it possible that it just needs air? I am sure you would have already checked that but wanted to mention it just in case. When they did the SAG test when you originally had the suspension set up for your weight they should have told you at what pressure it should be set.

[Catrin]

I just brought it to a local shop yesterday and it is aired up and they did help me tweak things a bit more too. I dunno if you remember my friend we rode with on the beginners trail in Indy but her shock would always lock out and the lever felt like it was actually doing something when you pushed it. I know this shock doesn't do a complete lock out but from what I can tell and the shop guy could tell its not doing anything when you adjust the lever.

Sounds like a warranty issue to me... I figured you had checked the air but had to ask