Exterminator contracts?

[limewave]

Talked to our lawyer and feel much better. He says they have no grounds at all for what they are doing. He is going to write them a letter and that *should* be the end of it. Here's hoping.

[tulip]

What a bummer you have to deal with this Limewave! I hope you are flea-free from now on. Letters from lawyers can be wonderous things.

[OakLeaf]

And just like you, although our contract with the old exterminator expired two weeks ago, they showed up at our house this morning unannounced saying they were here to do the treatment. Luckily our gates are locked and of course we didn't let them inside. We'll see if we get a bill anyhow.

I wonder if it's the same company...

[limewave]

Update: Our lawyer sent them a letter refuting their claim of contract as there is, obviously, no contract with them. Our lawyer also instructed them that any further contact should be made directly to our lawyer and not to us.

So, what do I get in the mail today? A bill from the exterminator! For $300 and it says its the balance of our contract.

Will this NEVER END?

[crazycanuck]

Me thinks someone @ X company needs a good thwack! Hmm..perhaps a Jimmy Hoffa moment wouldn't go amiss at a time like this

Seriously though..Limewave, I hope it's dealt with soon. Obviously lawyers mean nothing to X company & they just do what they want...

[Blueberry]

Definitely send that one to your lawyer. You might also ask your lawyer if it would be worth your time to file complaints with the BBB and the state AG's office. That just sucks

[Mr. Bloom]

Lime, is there in fact a recorded conversation of someone agreeing to this by phone? Exterminators are in the class of consumer companies that feels compelled to outsource the confirmation of contracts to protect themselves against their own commissioned sales staff. If there is a recording with specific terms and expectations set forth after their visit to your house, that may establish the elements of a contract. If this dispute continues, it's time to demand to hear the recording. If it exists, you want to be careful. If it doesn't exist, you have one heck of a ruckus you can raise....

I know there is no more violated feeling than having someone like this trying to rip you off. I encourage you to sit down and write out every detail you can recall and why you believe their claim is false. If it escalates, these facts will be important. In the meantime, it will help you feel better

Good luck...keep us posted