Tra la la tra la la la!

[missliz]

Oh, don't worry- The eccentric Miss Claiborne has already wandered to the gym in a small floral design headband type tiara. 'Course it was some gay convention weekend (it's New Orleans!) and the holy rollers were all in town to be mean, so one has to show support. I'd be lost with out those guys at the MAC counter.
Anyway, Schwinn fitness is owned by some Co. that also owns Nautilus and some other things, and LBS people may be able to fix you up, though it could be tricky. I use the local Jewish Community Center gym, very service oriented, and got the directors attention after he had to fire the person who kept saying NO NO NO! (Badly judged senteance deleted) I just brought in a good saddle, got him in the studio, showed the difference and explained that I had arthritis in the SI joints and the stock saddles just injured me worse. Cycling is my only aerobic option cause of knee damage, so he was really cool about solving the problem. He also has a masters in Phys ed, so he could comprehend the issue, and that was a big deal. Most gym staff is woefully ignorant.
Medical Nessecity was the big selling point- and finally talking to the man in charge. A lot of the crummy low wage help in a lot of gyms neither understands, nor cares. You need to find the management guy who understands that making you happy is his/ her job.
Good luck, maybe you can find the corporate website and explain that selling seatposts to hard core cyclist would be a sideline and get somebodys attention on that end.

Lizzy
Does this help? Polite persistence was a big part of it too. And befreinding the spin bike mechanic seemed to push it along.