I too have been frustrated with out of stock items at title nine - and have essentially stopped ordering from them.

I have used athleta, te and cbike (chicagobike) recently with good results. I emailed cbike in the spring as I was getting ready to purchase a decent amount of stuff (new helmet, some bibs and bar tape) I asked if they had any specials coming up of available and someone emailed me back the next morning with a 20 or 30% off code (can't remember which) that I could not have found otherwise. Love that level of customer service.