Quote Originally Posted by TTUchick View Post
Oh, one thing I forgot to mention about the recall... I did receive a quick replacement initially, but Specialized sent a fork with a matte black finish which IMO looked terrible on my bike with a glossy grey finish with white pinstriping. After discussing my disappointment with the asthetics, my LBS called Specialized and arraigned to have a new fork custom painted to match the original.

You might want to inquire about what the replacement looks like along with the estimated timeline for repair.
I don't blame you for not being satisfied with the replacement. Are they charging you anything to have the new fork custom painted? I don't understand how they can do a recall on the bikes that we purchased, replace the part (eventually) with one that doesn't even look like the original, and expect customers to be satisfied. I'm not trying to be unreasonable here--I really like specialized bikes--but I would like to end up with the same product that I purchased. I guess I could live with a black fork that is safer, but still....

By the way, one of the reasons I am trying to be patient here is that the LBS that has the bike now is not the one I bought it from. I do shop there, and I would have liked to buy the bike from them. However, they told me that they did not have, and could not get, the one that I wanted. The recall notice said that I should take it to a Specialized dealer. Maybe I should have taken it back to where I bought it, but that (for various reasons) was not convenient at the time. I checked with the LBS shop, is the closest Specialized dealer, and they said they would do it.