Was a shop I've never been to, but they were a Jamis & Raleigh dealer - and I was looking for a Raleigh that I could buy at the local shop in Michigan. Then April came and I've been out of town every weekend in April/May. Maybe I'll give them another chance but it bothered me that they sent me out on bike that just wasn't shifting properly, or holding a shift. And then there's that stem issue... we talked about that, and yeah, I knew the risks and went out on the bike anyway, but it was probably a pretty dumb thing to do.