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Email I just received...
I was cc'd on this email, and it just made my day!
Sometimes I wonder if we are doing enough, and I always worry about whether we will make it. And then I get this...
Fellow Creekers,
For those of us who have waited for a good bicycle shop to open in the area - the wait is over. Last week I took a bike into Estrella Mountain Cyclery, at 13380 W. Van Buren (behind Papa John's Pizza), to have the shifters repaired. Even though parts had to be ordered, the work was completed quickly and professionally and the bike ready on time. In fact, the shifters now work better then when the bike was new.
Tony and Denise Amos provide a friendly, professional, personalized service that really puts their customers at ease. The are able to handle any sort of bicycle repair, tune-up, or accessory issue and at a fair price. Oh, and they also give a 10 percent discount to Pebblecreekers.
I cannot recommend them more highly and, having visited the other local cyclery on Dysart, I also can't express greater relief that Estrella Mountain Cyclery is now open for business.
I can't take credit for finding their shop, since it was the PC E-group that pointed me in their direction. I can only add my firmest recomendation that we all make Estrella Mountain Cyclery the shop of choice for all future bicycle repair and accessory needs.
Boy howdy did that make my day! I just had to share.. I hope I'm not tooting my horn too much. It was just the highlight of my day and I wanted to share.
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Congrats IM!!!! Now....how quickly can you do repairs on bikes in VA???? :D
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Wow, awesome email. It's really cool that you were cc'd on it. Congrats.
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RM - you toot your horn. As Mohammed Ali said... It ain't bragging if you can do it!!
Congrats. That is totally cool. I'm so happy for you. Now go swimming you got a race coming up you know!!
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Congrats RM...you should toot your horn. You CARE, and it shows in your service and local word is getting around. I hope for your continued success.
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Congratulations!!!!! Feel free to share:) You've earned every bit of it:D:D
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That is so cool. Toot away--you earned it--and I'm sure you're going to keep earning it. A good LBS is worth its weight in gold!
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Wonderful! Congratulations!
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That is wonderful. They say success is built mostly on word of mouth. You are headed in such a postive direction!! Congratulations
~JoAnn
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You are doing something right! Emails, flowers. Great job! :D
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RM:
Congratulations all the way around!! I am SO happy for you. I have been following the adventures of you opening your shop, recieving flowers and helping Mr. Douglas out!! I can only wish I was closer to you so I could come support you in person.
You totally deserve your free time and miles on the bike, swims and runs so you can do well in your tri's. You have so many great ideas for your customer service it is wonderful and refreshing to hear about all of them.
Wishing you lots of great stars your way...
Red Rock/Ellen
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Oh, wow, wasn't that the greatest :) Even better - it wasn't even written for your ears in the first place, so you know they weren't just trying to be nice or polite. Brilliant!
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That guy might be willing to do some radio spots for you...
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RM,
I'm so happy for you! It must feel great to know that what you do is being appreciated and that the great word of mouth train is taking off!!
Congratulations on all of your hard work.
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Good Job;
It's always good to hear the good stuff:) You deserve it!!!
karen
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