it's hardware not software
Dear Tech Support,
After being on the phone with you for two hours this evening, trying to get connected to the internet with my new connection... where nothing worked. Did it occur to you that it might be a hardware problem? Don't tell me it's my notebook computer, where I've been able to successfully connect in all sorts of locations for the past couple of months. Somehow I lucked onto a diagnose problem and got a connection error message, which prompted me to maybe try the modem plugged into another phone outlet. Success! Should have tried that hours ago.
I need a drink. The cats were more than patient, now they want their evening snack. Where's that drink?
TE, I'll check the rest later. I'm fed up, and needed to vent, thank you for listening.:rolleyes: