50% off Terry Sale Today!!

I finally broke down to get some items last night. I wasn't sure if it was the Nyquil (returned from NY with one heck of a sinus/cold thing) or me but it took hours :D I finally put in 3-4 orders (could only do one item at a time) and the others apparently didn't go through.

I did get an e-mail from Georgena today (thank you!!!) saying I could put in an online order than e-mail for the discount or else I could call today. Being that I have no voice, or at least one that could be understandable, I did it online.

I have never ordered from Terry before but had some items I wanted to get "at some point". I do have loyalty to TE but both places have different things so it's ok. Mostly different, that is. I just want to say that I like my money going to a company I believe in and I will heartily recommend Terry and continue to be a customer. Same goes for TE, of course.

Quote:

---

Originally Posted by emily_in_nc

Well, how strange. I just tried to call in my order since my cart kept getting purged last night during the sale. It is 6:13 EST, and I just got home from work. Got a message on their order line stating that they are only open 9-5 Mon-Fri! That is odd to me as I am used to calling to order from LL Bean, Lands End, places like that that are open 24/7 (I think...). So, I guess the order will have to wait until Monday, and I'll have to call during my lunch hour from work. I suspect they'll be sold out of most of the items I was trying to order last night.

So, it wouldn't have done any good to call last night....sigh. :(

Emily

---

If it makes any difference...
I tried to place an order online last night (after calling in my first order), and wasn't able to because of the cart-emptying problem -- it was hours of frustration and I just gave up... but it looks like items that are not in stock, but are not "sale" items, could be purchased at sale price, backordered, and would be shipped to you when they were back in stock (for instance one of the items I was going to order was another pair of Bella shorts, and it appeared that even though my size was out of stock by that point, I would be permitted to order them at sale price and I'd get them sometime in January). So if you were ordering regular stock, you may still be in luck...

Quote:

---

Originally Posted by teigyr

I did get an e-mail from Georgena today (thank you!!!) saying I could put in an online order than e-mail for the discount or else I could call today. Being that I have no voice, or at least one that could be understandable, I did it online.

---

Thank you teigyr! I was able to add all my items to my wish list right now (none are backordered or out of stock at this point!), so I think I'll put my order in online and email for the discount. Sure hope I get it or I'll be in big trouble with DH! :D

Emily

Quote:

---

Originally Posted by Pedal Wench

Oh no! You ordered yours before I ordered mine. Guess mine's out too.:(

---

I'm so glad I got mine! I got the deluxe one. Maybe they still have it??

Quote:

---

Originally Posted by SouthernBelle

I'm so glad I got mine! I got the deluxe one. Maybe they still have it??

---

The gal said they still have the deluxe ones in red for half price, I didn't want to spend the extra $15 each so I passed.

Just got the email this evening. I was willing to wait weeks if need be, because I knew they were swamped, but I don't mind getting bike goodies earlier than anticipated!

Quote:

---

Originally Posted by Deanna

(why the heck don't they accept Amex?). LOL. :(

Because AmEx is twice as expensive for the retailers than other cards. They take 3.5-3.9% of every sale, Visa and Master card only 1.5-2%.

---

Well, who knew?

I was happy to get my order in! Even though I had to do it like 5 times and two seperate orders!
I am a little worried though. i had to put my email on high spam alert cause someone in Russia highjacked my email and I was getting over 100 undeliverable email messages a day. Someone from terry tried to get a hold of me but the spam guard wouldn't let them through. I tried to get the message but accidently erased it with an action I did. I hope it wasn't anything big. What was the name of the person who got a hold of you guys to tell you they were out of this and that? I wrote terry back and told them what happend and asked them to resend the message if they could.
My biggest thing I ordered was a new seat for my dh. He has been using the one off my old giant and I want it back!
the other stuff I ordered wasn't bike related clothes. I got a traveling skort and a halter top for my trip to hawaii in Feb.

I suggest you phone them on monday, but the women that I corresponded with concerning my order is Judy@terrybicycles.com. When I couldn't get everything through, I replied to one of the standard confirmations asking for an item to be added, and Judy replied to me and took care of it. Your email may have just been the standard confirmation which I got for each order that I placed, but just phone or email, with the conf. number (s) you printed when you placed your order online

I'm [unfortunately] too lazy to go through 9+ pages of thread to figure if anyone has touched on this yet: I ordered by phone to Terry a total of $46.

My check card has yet to be charged. Anyone else having this problem? I am starting to wonder if they are going to order my things for me.

I haven't checked to see if my card has been charged yet, but I did want to report that I got an email from Judy at Terry today stating that she'd applied the 50% discount to my order placed over the weekend that I emailed her about. Since it came to over $300, that discount was really important! Thankfully, they are standing behind Georgena's word. :)

Unfortunately, she said it wouldn't ship for 3-5 days. :( I am sure they are completely swamped with shipping out all those orders from the sale!

Emily

I placed two orders with Terry during the two day sale and received my first order TODAY! Very fast service.

I got a phone call yesterday from a gal at Terry that wanted to verify my CC#. I had placed 3 orders, yes my wish list kept growing as the days went on. I asked her if this verification was for just 1 order or for all 3 combined and she said they were still going thru orders and getting things ready for shipping and wasn't sure how the orders were done, I got the impression they were still doing things via paper/pen at the moment as she said that was what she had in front of her. So I am not sure if and what was still available from the order and she did let me know that things were not shipped yet. That's the only update I have about the sale.

I got an email yesterday saying my items had been shipped. We'll see how long before I get them.

I suspect those who managed to order thru the website will be shipped quickest as they went straight into the system. The phone orders are probably having to be input by hand.

Quote:

---

Originally Posted by SouthernBelle

I got an email yesterday saying my items had been shipped. We'll see how long before I get them.

I suspect those who managed to order thru the website will be shipped quickest as they went straight into the system. The phone orders are probably having to be input by hand.

---

I think you are right. I managed to order my gloves with no problem on the website during the sale (lucky I guess), and yesterday I got an email saying they had been shipped.

I got an email last Friday saying my order was being shipped USPS and I got it yesterday (Monday). New York to Utah in a weekend.

I have a tracking #. I love them. Mine are in transit to Lexington, KY. You would think I could have it soon, but UPS normally delivers on the delivery date, so Nashville would probably hold it til then. That's so weird.

Quote:

---

Originally Posted by Meg McKilty

My check card has yet to be charged. Anyone else having this problem? I am starting to wonder if they are going to order my things for me.

---

Mail order companies aren't supposed to charge your card until your order ships. As they were pretty slammed, I wouldn't worry yet.

I just spoke with someone at Terry today. I'd gotten an email about my cc # being off, and they needed confirmation. When I called today to give her the right info, I asked about the other 2 orders I'd placed. She checked and they were both in the system, but neither of them had been processed yet. The one she'd emailed about was the first one placed on the first day. They hadn't even gotten to my 2 orders placed via internet on day 2.

I think we are all going to have to be patient with them!

I spoke with them yesterday to make sure the order I placed the day after the sale still got the 50% off. She said my orders were in there and that I still got the discount. My card hasn't been charged yet and I haven't received shipping info but I am SURE they are very very busy :D

Should've ordered the first day, huh :p

I'd recommend that anyone who placed an order and hasn't heard anything yet to call or email Terry. As of this afternoon I hadn't heard anything, and I was worried that maybe something had gone wrong, AND I was worried that by the time they got around to processing it everything would be gone :).

I emailed this afternoon and got a very prompt email back. From the wording I got the distinct impression that my order had been taken down on paper and was lying around on someone's desk, forgotten :). (I had tried to place an order on the web, the site crashed while processing my card, so I called and placed the order over the phone. The representative said she would check before placing the order to make sure that there was only one in the system -- I think their computers were down as well). Anyway, about five minutes after I got the first email, apologizing for the delay and assuring me that I'd get a shipping confirmation when my order shipped, I got -- yes -- a shipping confirmation. I don't think that was coincidental ;).

I'll post this twice on the forum just in case someone isn't reading this thread, but . . .

I just received my Sporthill Summit Tights (no chamois version). Turns out TE is much better at measuring inseam length than Terry (surprise, surprise). Anyway, the legs are too short for me. The description on TE's website is far more accurate. 28" is right.

Before I return them, does anyone want them for $40 including US postage? I hate to see someone miss out on such a great deal.

TE carries them in a long length which I may try. They're really nice tights and I was so looking forward to using them for snowshoeing.

Quick post:

1. Yesterday I was a little disappointed my Terry order didn't come in before the holiday.

2. My delivery guys are very good about hiding packages on my front porch so they won't get stolen. Usually behind a brick column.

As I wandered thru the living room this morning, I spied a box sitting behind a big planter. My order did come in! Just well hidden.

Quote:

---

Originally Posted by SadieKate

I'll post this twice on the forum just in case someone isn't reading this thread, but . . .

I just received my Sporthill Summit Tights (no chamois version). Turns out TE is much better at measuring inseam length than Terry (surprise, surprise). Anyway, the legs are too short for me. The description on TE's website is far more accurate. 28" is right.

Before I return them, does anyone want them for $40 including US postage? I hate to see someone miss out on such a great deal.

TE carries them in a long length which I may try. They're really nice tights and I was so looking forward to using them for snowshoeing.

---

What size are they?

Yes, what size are they?

If you cruise on over to the "For Sale" section, you'll find this post:
http://forums.teamestrogen.com/showthread.php?t=20116

They are a medium.

CA