You can go here and file a seller non performance.
Click on the "show" button on additional information.
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You can go here and file a seller non performance.
Click on the "show" button on additional information.
Hi,
I would complain to eBay's fraud department and to PayPal's as well. If the seller had the item posted on another site as well they may have gotten more money for the item.
That is a no-no for eBay. If you sell it, you can't change your mind because it sold too cheap.
I don't know about you, but you should follow up. Stuff like this makes it harder for everyone else.
If they leave you negative feedback, file a dispute with eBay's Square Deal department to get your negative feedback removed, it is $20 bucks well spent.
Remember your id reputation is only as good as your feedback.
Good luck. If you want more help let me know.
You can file a Non-Performing Seller report (sometimes called NPS) with the link uforgot posted above. Ebay is unlikely to do anything though, especially since the seller refunded your PayPal payment.
If you got a neg. feedback and are concerned about it, post a calm straightforward statement in response: "Retaliatory from Non-Performing Seller."
Make a note to avoid that seller's auctions in the future and if you sell, include that ID on your banned bidder list, and then move on.
You might give the ebay Bidding Board a try.
Friendly, helpful, knowledgable regs, some wiseguys, with occasional trolls, and an assortment of whiners, sore losers, new users, and people who just didn't read the rules.
Ditto...if she didn't have a reserve, I think she's contractually hooked...Quote:
Originally Posted by mimitabby
I bet she is contractually obligated but it might cost money to actually retrieve the item from her.
We've all made mistakes and realize it; ethics have to win out. I've known plenty of people who are less than brilliant that appear to navigate their way around auction sites and other places. I think she's making it up.
Out of curiosity, I'd do a cursory websearch on her. I know people are mixed about these things but I had an opportunity to buy a bike that was "found" in a garage of a deceased parent or something like that...but the details were sketchy. I did some research and found out that the seller was young, married (both parents appeared to be living) and was also selling other "found" bikes using various websites.
Yeah, I'm harsh :D
I agree with everyone. And husband said you should make her sell it to you cause it is in the rules. it is not your fault she didn't read things correctly!
My hubby says to go here! It is a short cut he kept a while back. and I guess is hard to find on ebay.
Go here:
http://pages.ebay.com/help/confidenc...oid-fraud.html
Then click "Contact Us" at the bottom
Sorry if we are repeating something somebody already said! Good luck and let us know what happend!
You have to sell something once you post it? Yet another reason to add to my list of reasons why I don't use ebay. I have look at their website, figuring if I learned about it I would like it. But the more I learn, the more distasteful it all seems. And I don't need another way to bring clutter into my house, the traditional ways are working just fine:rolleyes:.
A seller can cancel an auction up until the final 12 hours, for practically any reason. I once cancelled an auction for a video I was selling because I decided to give it to a friend instead. I still had to pay the 10 cent listing fee and that was the end of it.Quote:
Originally Posted by tc1
Once the auction has finished the seller is obligated to sell the item. The buyer is also obligated to pay for the item at that point. The whole concept would unravel quickly if sellers were allowed to change their minds after receiving payment, as happened here.
You can put a reserve price, but that's pretty much the law world wide in regard to auctions. You are entering into a contract with Ebay to sell, then when the gavel drops, so to speak, you have entered into a contract with the buyer.Quote:
Originally Posted by tc1
I'm not sure why you find it distasteful.
Have you gotten any response from Ebay?? I'm curious to hear what they have to say about it!
and I wanna know who the seller is!!
I buy a lot of stuff on ebay...and that is just crazy that someone would think that was OK to do! :rolleyes:
The only response I got from ebay was that I have to wait 10 days to file a report. They won't remove the feedback, so I'm just stuck with it.
I really think she was just completely clueless. One of my longtime friends is like that and it makes me crazy! :p I can totally see my friend doing the same thing - it's like she lives on another planet and doesn't have to abide by the same rules as the rest of us. I don't think it makes it right that she didn't sell it, but I actually don't think she was trying to be fraudulent.
She closed down the second listing and doesn't have anything else for sale, so at least that much is good.
I saw your last post and wanted to give you a little more advice.
If you go to the Square Trade :
http://www.squaretrade.com/cnt/jsp/odr/overview_odr.jsp and file a dispute resolution against them you can get the negative feedback removed.
It cost about $30 bucks but well worth it to keep your perfect feedback rating.
Good luck and feel free to ask questions