Dear Sharper Image Manager,
It is unfathomable that you would prefer to be right than get a sale! Yes, you are "certain" that the Rip-Stik was not marked down on Wednesday, when my son and I spent 30 minutes in your store looking it over and talking to the sales person who helped him learn how to make the demo model go. You're "certain" there was no little plastic price tag holder there on the counter that had the mark down price in red pen, the holder that I held in my hand to read because the type is so small.
If Black Friday was the last day this item was marked down, then why was the little plastic holder still there on Wednesday when we stood there considering the purchase?
Oh, I know--the little plastic holder was GONE today because you finally found it there, left over from Black Friday, and you realized your mistake--otherwise I wouldn't have had to stop you and ask you in the first place what the price of the Rip-Stick was!
I am "certain" I'm not paying any part of your xmas bonus this year, as you most certainly must have noticed as you saw my fine behind walking out your door!
Signed,
The Customer, who is always right

