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Title 9 is a reputable dealer. I wouldn't worry about them (not sure if they are on the list or not - the list wasn't working for me). However, you do bring up a good point about some of the less well known retailers.
I've had issues with smartwool purchased at REI - they definitely are on the list, and the quality was definitely not good.
Title 9 can be found on the map of local dealers. They are a good company to deal with I have found.
Here's their return policy.
What's Title Nine's 360 Guarantee?
When you buy from us, we want you to love what you get. So, if for any reason or no reason, you are not happy with your T9 purchase, send it round-trip within a year for an exchange or full refund. No questions. No hassles. No kidding.
I wish had TE a similar policy. Sometimes you can't tell if something isn't going to work until you've tried it out. I understand that as a small company, such a policy would be a burden. But it makes me reluctant to try new things from them.
Veronica
I'm not sure this latest M&A will affect SW quality anyway. It seems to me if anything would've affected quality, it would've been the 2005 buyout by Timberland :eek: - and that was before I really started on my wool kick, so whether their QC was better before then (and/or whether they were 100% USA-made) I really have no idea.
It does seem like my SW running socks are not long for this world - not wearing out, the way you expect socks to do, but the elastic and/or Lycra fibers aren't well integrated, or something. I'm always finding threads pulling out of them. I haven't yet had a sock come apart on me, but I have to think that's next. (Most of them came from TE, though I might've gotten a pair or two from big box stores like Gander Mountain or REI.)
And, my SW T's aren't cut straight, so the seams are always snaking around my body in weird ways. Pretty much an expected error in mass production, but unfortunate.
I wish I could blame the lower quality of the ones I've bought recently on them being knock-offs, but they're all PhD line socks of varying thicknesses and from authorized dealers.Quote:
Originally Posted by Muirenn
I've always had good experiences with Sierra Trading Post, returns, and their customer service in general. I've played the size game with some items, but I accept that as a possibility when shopping clearance items, some of which may be being liquidated due to known sizing issues.
http://www.sierratradingpost.com/lp2...ion-guarantee/
Another very happy STP shopper. :)
I've always had very good experiences with TE too :) So far I have not had to return anything but then there are always Knott's reviews to read first. So I know what's good. ;)
I have pretty generally good luck with STP - when things don't fit right, its usually because I'm a difficult person to fit. But now I pretty much go to their outlet where I can try stuff on...worth the trip up to Wyoming!
Bummer that you're feeling shame about your size and shape.Quote:
Originally Posted by KnottedYet
BUT you followed the size chart!!! They set you up!!! It's not like you were pretending to be Callista Flockhart trying to squeeze into Twiggy's knickers; the size chart even indicated that a larger person might wear these tights!!!
(Malkin editorial comments follow:
Shame sucks; it is sh|++y and useless. Outrage is way better. Especially for people who can write like you do.)
I have found that size charts routinely do not mean what they say.
Many times, the waist measurement for the size I wear is 1-2 inches smaller than my waist. But the things fit me. If I got a bigger size, they would be too big.
I don't like ordering from STP. The orders take a long time to get here. I have returned stuff, no issue, but sometimes it's taken so long for stuff to arrive, I almost have forgotten that I placed an order. Plus, they have that religious stuff on their site. I try to ignore it, but really. What would people think if I put Judaism symbols on a web site? I am sure I would hear about it.