Originally Posted by
OakLeaf
If you MUST use UPS (corporate account or no local FedEx depot), then ship express, not ground. I don't know whether they take more care with express packages or it's just that a shorter trip gives them less opportunity to damage it, but express packages seem to have a much better chance of arriving intact.
I'm sure FedEx isn't perfect, but their track record with me is (touch wood). By contrast, when I must have something shipped to me UPS, the odds are no better than 2 in 3 that the packaging will arrive intact - from there the condition of the contents is purely a matter of luck.