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I had wrist and palm pain when my reach was too far. I got a zero offset seatpost and a shorter stem, along with new gloves and it solved the problem :)
Bike pains are complicated because it's part of a complex system of components that work together to make your bike fit :p
I have a whole array of things to try, thank you all! If I cannot get the Surly figured out, I'll probably just ride the Cannondale. Seriously, it's not that bad of a ride. I'm just in love with my Surly. :P
I compared my Surly to my Cannondale and realized the handle bars are actually tilted down much further. I'm going to raised them to see how that feels.