View Full Version : important recall!
Brandi
06-16-2006, 07:33 PM
If you already know about this I am sorry! But I just found out and this part is on my bike! I won't get to ride for a week at least. This is for bikes after November 1, 2005 this is a voluntary recall by shamano.
potential hazard-subject 'quick release' skewer could fail or break! This happens while biking!
here is the # cause there is a lot of info on the thing I got in the mail. 1-800-353-4719 or you can go to bike.shimano.com and the contents of the notice can be found there. I am pretty bummed my bike is only 2 months old i have to go back to my old bike. But I would not want to put myself at risk!
RoadRaven
06-17-2006, 01:39 AM
Hey there Brandi
I don't know if thats a ligit website...
I just googled "shimano home page" and the first link was to "shimano.com" and then various versions (eg the european shimano site etc). The link you have posted here didn't show on the first two pages.
I talked to the lads in the house that cycle and they haven't heard anything from the LBS's workers, most of whom they train with...
Thanks for the heads up Brandi, but should get in touch with our local shimano suppliers? Is that what you have done? We have mostly shimano skewers in our wheels - some from the timeframe you have highlighted. I want us to be safe too.
DeniseGoldberg
06-17-2006, 03:36 AM
I don't know if thats a legit website...
If you enter www.shimano.com, then click on cycling for north america, the page that comes up is http://bike.shimano.com/publish/content/cycle/sac/us/en.html. The recall is listed right on that page. And the announcement includes the part numbers. (I also checked the Europe & Australia pages; the recall shows there too.) So I believe it is the shimano website. (And bike.shimano.com is the start of the web site address for their cycling products.)
I also did a Google search on shimano quick release recall and came up with many bike shops that also announced the recall.
--- Denise
Brandi
06-17-2006, 06:44 AM
As soon as I got the notice i called my lbs and they knew all about it as well! Thanks for backing me up Denise. It would be scary to think that that pin could just fail. Don't want anyone to get hurt!
KnottedYet
06-17-2006, 07:54 AM
Hmmmmm, should I be glad the commuter-mobile is so cheap it doesn't even have shimano skewers?
Everyone, be careful. Don't let this one get away, too dangerous!
Running Mommy
06-17-2006, 08:06 AM
Going to take a look at Valentina right now! Very scary, and yes- it does appear to be legit. And why would someone lie about something like that anyway? Some campy nazi out there trying to drag shimano's name through the mud?? heh heh heh :p
DirtDiva
06-17-2006, 08:40 AM
Glad I got my bike in July, eh.
Triskeliongirl
06-17-2006, 10:04 AM
I thnk the skewers are fairly interchangeable, so perhaps you could either swap one out from another bike or ask you LBS for a loaner until the new one comes in. This shouldn't bring you off the bike for a week! There must be a work around, but of course BE SAFE!!
Tiffanie
06-17-2006, 12:25 PM
Stupid question but, how can I find out if my skewers are Shimano? My bike is barely a month old...
KnottedYet
06-17-2006, 12:35 PM
the link to the Shimano site will lead you to drawings and photos of the different recalled skewers. It will also show you how to find the numbers on the hubs that came with the bad skewers.
My QR lever says "Formula" and my hubs have no identifying marks on them. Not shimano.
RoadRaven
06-17-2006, 01:02 PM
If you enter www.shimano.com, then click on cycling for north america, the page that comes up is http://bike.shimano.com/publish/content/cycle/sac/us/en.html. The recall is listed right on that page. And the announcement includes the part numbers. (I also checked the Europe & Australia pages; the recall shows there too.) So I believe it is the shimano website. (And bike.shimano.com is the start of the web site address for their cycling products.)
I also did a Google search on shimano quick release recall and came up with many bike shops that also announced the recall.
--- Denise
Cool, thanks Denise - I have a very slow connection speed so thanks for doing the work here... I'll get in touch with LBS's tomorrow (my Monday)
Thanks again Brandi
~Rave~
Fuji Girl
06-17-2006, 02:30 PM
I brought my bike in to Performance (where I purchased the bike and Mavic Open Pro wheels w/ Ultegra hubs) when the recall first was announced, and no one had even heard of such a thing. They said that usually their corporate headquarters sends out an announcement, but no one believed me, not even the manager. Until I pulled out a printout of the website.
They exchanged my skewers (front and rear - I insisted. Even though the recall is only for the front QR, I wanted the front and rear to match) with Mavic ones. I'm still waiting for the Ultegra ones to come in.
So if they don't believe you, prepare yourself by printing out the page. That might help.
caligurl
06-17-2006, 06:57 PM
oh it's real.... i posted about it here a couple weeks ago (http://forums.teamestrogen.com/showthread.php?t=7119&highlight=shimano).... it is ONLY the FRONT skewers....
i got my replacement skewer (finally) this week! they've been backordered!
now there's a specialized recall on many carbon stems....
Dogmama
06-18-2006, 05:07 AM
Going to take a look at Valentina right now! Very scary, and yes- it does appear to be legit. And why would someone lie about something like that anyway? Some campy nazi out there trying to drag shimano's name through the mud?? heh heh heh :p
Hey! I've always preferred Campy. Had problems with my shifter. With Shimano, it would have been "throw it away, get another one." With Campy it was "replace $.50 spring."
TxRider
06-18-2006, 12:28 PM
Caligirl... saw that you mentioned something about a carbon stem recall on Specialized bikes as well. Do you have a link to information on that?
caligurl
06-18-2006, 12:59 PM
i actually saw the stem recall on a poster at the bike store... but did a quick look at specialized's site... and found this (http://specialized.com/bc/SBCWhatsNewDetail.jsp?article=5491)
In conjunction with the U.S. Consumer Product Safety Commission, Specialized has issued a voluntary recall on the S-Works Carbon bicycle stem with Magnesium Faceplate. The stem appeared as original equipment on the following 2006 model year bicycles:
Allez Pro
Roubaix Pro
S-Works Roubaix
S-Works Tarmac
Tarmac Pro
S-Works Transition
The magnesium faceplace may crack or break, causing the rider to lose control, fall and suffer injuries.
To receive a free aluminum faceplace, contact an Authorized Specialized Dealer or Specialized at (877) 808-8154.
Brandi
06-19-2006, 08:22 AM
Thanks everyone who backed me up on this. Like Isaid i just don't want anyone to get hurt! We should have a recall thread on this site. For safety reason.
caligurl
06-19-2006, 08:24 AM
I am pretty bummed my bike is only 2 months old i have to go back to my old bike. But I would not want to put myself at risk!
you don't have to go back to your old bike.... just switch skewers temporarily.... that's what i did.... hubby had a set of skewers.. .and just put a different on on my front wheel until i got my new dura-ace one!
Brandi
06-19-2006, 08:30 AM
You know i mentioned this to my husband and he seems to think you can't do this. Should I argue this issue?
caligurl
06-19-2006, 08:35 AM
You know i mentioned this to my husband and he seems to think you can't do this. Should I argue this issue?
YES! and you only need to switch out the front one! cuz there's nothing wrong with the rear one... but for peace of mind... just change the front skewer... sure they won't match for a while (the temp one i was using was black! all my components... including skewers... are silver!)
(i'm assuming both bikes are road bikes... same size tires!)
Brandi
06-19-2006, 08:45 AM
YES! and you only need to switch out the front one! cuz there's nothing wrong with the rear one... but for peace of mind... just change the front skewer... sure they won't match for a while (the temp one i was using was black! all my components... including skewers... are silver!)
(i'm assuming both bikes are road bikes... same size tires!)
You know i think they are the same size but my husband is my tech and built my bikes. So he would know better. He is fishing right now so i can't ask him till he gets back. I hope soon cause i am itching to call shimano and get this taken care of. Sence you were on back order with yours. How long did it take for you to get yours? We got our notice in the mail Friday of coarse it was after 5 pm.
caligurl
06-19-2006, 08:50 AM
week and a half? two weeks? something like that!
and calling shimano directly was USELESS! i tried 3 or 4 different times... and each time they told me i HAD to go to a bike shop (not MY bike shop..... ANY bike shop that sells shimano)... they they would verify it's, indeed, a recalled skewer.... and order me a new one...... at one point... they did say they were going to send me an ultegra until the shop got my dura-ace cuz i had a ride coming up (didn't tell them i had another skewer that i was using)... but it's never arrived... so they lied to get me off the phone!
if your old bike is a road bike... it's probably got 700 X 23 wheels! so you'll be good to go! i know i didn't want to ride my old dolce! lol! especially not with ride around the bear coming up (well... past now... but it was done with the replacement skewer!)
caligurl
06-19-2006, 08:52 AM
hey WAIT!?! you got a letter in the mail? from the bike shop? or from shimano? i never got a letter! the only reason i knew (and i even told my bike shop about it way before shimano told them about it!) was cuz i read it in a newsletter (roadbikerider)!
:mad: they should have sent me a letter, too!
Brandi
06-19-2006, 09:03 AM
From shimano. Not the lbs. I am not sure but I think it is cause my husband bought the parts directly from them. Now I am worried that this is going to be a pain. it is not only my bike but my BF too. My husband built both our bikes. And my friend doesn't have a pin to replace her's temp. Her old bike is a over 20 year old rock hopper. Imagine going from a brand new bick back to riding your over 20 year old commuter bike? She is not going to happy!
RoadRaven
06-29-2006, 03:07 AM
Thanks everyone who backed me up on this. Like Isaid i just don't want anyone to get hurt! We should have a recall thread on this site. For safety reason.
Ah Brandi... I feel like I am responsible for you needing to post this
Perhaps I should have asked you in a PM
I just wanted to clarify what I couldn't confirm down in this little pocket of the earth
I - like all the other women here - really appreciate your heads-up on this
Thanks again
betagirl
06-29-2006, 04:22 AM
I got my bike in March of 05. So I'm in the clear (thankfully). Thanks for posting the recall. I hadn't heard of it prior. I must live in a cave :D
GLC1968
06-29-2006, 05:15 AM
Thanks for posting this, Brandi!
I hadn't heard about this and I'd bet money that my skewers are the ones in the recall (I'll have to check when I get home tonight). Looks like another trip to the LBS is in order....
Thanks again!
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