soprano
02-12-2013, 04:20 PM
I just received a Po Campo bag that I ordered online. I bought the Armitage Satchel (http://shop.pocampo.com/collections/all/products/armitage-satchel), in umber canvas. (I bought it on Amazon.)
My bag arrived today, and I'm really disappointed. There are many light marks on the dark canvas fabric, along with several exposed thread ends on one of the top grips. More seriously, there is a misfit along one side between the outer fabric and the inside stiffening piece. This forces one side of the bag to bow inwards, changing the shape of the bag and making it lopsided. This is not the neat, professional bag I anticipated receiving. It looks like it's a year old already, and not in a good way. I wouldn't match it with a nice outfit.
At this price point, I expected a much higher quality of manufacture. Is this typical of their bags, or did I get a dud? I'm trying to figure out if I should see about exchanging it, or simply return it and get my money back.
My bag arrived today, and I'm really disappointed. There are many light marks on the dark canvas fabric, along with several exposed thread ends on one of the top grips. More seriously, there is a misfit along one side between the outer fabric and the inside stiffening piece. This forces one side of the bag to bow inwards, changing the shape of the bag and making it lopsided. This is not the neat, professional bag I anticipated receiving. It looks like it's a year old already, and not in a good way. I wouldn't match it with a nice outfit.
At this price point, I expected a much higher quality of manufacture. Is this typical of their bags, or did I get a dud? I'm trying to figure out if I should see about exchanging it, or simply return it and get my money back.