colorisnt
07-16-2010, 07:24 PM
So a week and a half ago, I went to a place that was recommended to me by EVERYONE to put a hitch on. My family has used them and they are good and affordable, so I went there. I paid the money to ship the hitch fast and get it on my car on Thursday of this week. I also put down a deposit of 25%. They estimated it would be about $200.00 with tax for the hitch and installation on my 2010 Kia Soul.
Excited, I called to ask about when to bring the car in. I was told whenever before 1 PM yesterday. Great, I thought, I will do in the morning because it is going to be too hot and I will be riding my bike home.
So, I drop the car off. The girl at the desk was unprofessional and looked annoyed that I was interrupting her makeup application (which is odd because I have gone in here before and they were always helpful). I rode the bike home and get a call at 12:30 telling me to call.
No one picks up for 2 HOURS and then they tell me they forgot to order the hitch and they will refund my shipping, overnight it, and do it tomorrow.
Disappointed, but no so important, as I would be at work the next day and don't need a car as I commute by bike. I say, fine, I'll leave the car.
An hour later they call me back and tell me it will cost $115.00 to overnight it and want ME to cover the excess. WTF?! NO. So, they say they can do it Monday. Tough cookies. The reason I wanted it done NOW is because my friend is coming in from the UK and we are going up to Traverse City on Thursday and hoping to bring the bikes to commute to/from town for food and shopping. I have to pick her up at O'Hare on Monday and I won't be back until later.
Oye.
So we schedule it for Tuesday and I want some money off the bill. Fair, they say they can do that.
My Dad tells me to call his mechanic and I do. They get me in today. I drop it off. They tell me they also need to order it an quote me $430!!! They are using the same hitch with (with shipping) is $120.00!
So I guess I am stuck if I want to bring them to Michigan. And I don't think it will be okay to pay that much. My boss's husband who does this sort of thing told me it is a simple install and would take about 45 minutes to do since the holes are already on my frame. If I had a lift, I could honestly do it myself, but I don't.
What did you pay?
This is a simple install. They DO have to drop the exhaust, but there will be no drilling, no welding, etc. All you need is a wrench and a life. I'm serious!
And it's a class I hitch. Do you think the $430.00 is outrageous?
Excited, I called to ask about when to bring the car in. I was told whenever before 1 PM yesterday. Great, I thought, I will do in the morning because it is going to be too hot and I will be riding my bike home.
So, I drop the car off. The girl at the desk was unprofessional and looked annoyed that I was interrupting her makeup application (which is odd because I have gone in here before and they were always helpful). I rode the bike home and get a call at 12:30 telling me to call.
No one picks up for 2 HOURS and then they tell me they forgot to order the hitch and they will refund my shipping, overnight it, and do it tomorrow.
Disappointed, but no so important, as I would be at work the next day and don't need a car as I commute by bike. I say, fine, I'll leave the car.
An hour later they call me back and tell me it will cost $115.00 to overnight it and want ME to cover the excess. WTF?! NO. So, they say they can do it Monday. Tough cookies. The reason I wanted it done NOW is because my friend is coming in from the UK and we are going up to Traverse City on Thursday and hoping to bring the bikes to commute to/from town for food and shopping. I have to pick her up at O'Hare on Monday and I won't be back until later.
Oye.
So we schedule it for Tuesday and I want some money off the bill. Fair, they say they can do that.
My Dad tells me to call his mechanic and I do. They get me in today. I drop it off. They tell me they also need to order it an quote me $430!!! They are using the same hitch with (with shipping) is $120.00!
So I guess I am stuck if I want to bring them to Michigan. And I don't think it will be okay to pay that much. My boss's husband who does this sort of thing told me it is a simple install and would take about 45 minutes to do since the holes are already on my frame. If I had a lift, I could honestly do it myself, but I don't.
What did you pay?
This is a simple install. They DO have to drop the exhaust, but there will be no drilling, no welding, etc. All you need is a wrench and a life. I'm serious!
And it's a class I hitch. Do you think the $430.00 is outrageous?